Monday, December 7, 2009

Is a $75 security fee from my merchant processing service really needed?

Imagine my surprise when I got my latest statement from my merchant processing service with a $75 fee for security services. I am used to paying for monthly administrative fees and the two to three-percent for each transaction. But, the security fee was an unexpected cost.
After a phone call to my provider, I was told that the major credit card companies were updating their security features. They then required the merchant processing services to pay for it. Thus, the annual $75 fee in my last statement
Having done some recent marketing and public relations work for one merchant processing service company and reading the standard contract from them, I wondered how they could require me to pay for their upgrades. After reading the SEC 10-K filings for both VISA and MasterCard and noting their high amount of profitability, I am wondering how my credit card providers need my $75 to upgrade their security systems.
After this latest incident, I believe that it's time for the federal government to regulate the credit card processing industry. Yet, I also know that this would never happen either. With millions if not billions in profitability at stake, the credit card companies will do everything they can to not create change within their operations.
I know that some folks who read this will tell me that it's the cost of doing busine
ss. As I already pay monthly administrative fees and processing fees, I think I am doing more than enough to offset the major credit card companies' need to upgrade their security system. So, I am using this blog to open a dialog with other small business types who want to see some changes within their credit card processing.

1 comment:

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