With two outs and what seemed like a routine line drive to left field, my beloved St. Louis Cardinals were about ready to wrap up their first victory in the National League Divisional Series in Los Angeles.
Then, Murphy's law stepped in. By now, every sports fan has seen left fielder, Matt Holliday, drop the ball. Bolstered by the error, the Dodgers won the game, 3-2. Headlines in the news termed Holliday as a "goat."
What's amazing is how most media and a typical sports fan overlook the contributions of Holliday. Without his play, the Cardinals would have never made the playoffs. National League pitchers would pitch around Albert Pujols until Holliday's arrival. In short, my beloved Cardinals would not have made the post season without him.
The Lords of Statistics note that only four teams have come back from a 2-0 deficit to win a divisional series. Yet, I believe that if any team can overcome a two-game deficit it's the Cardinals.
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