tag:blogger.com,1999:blog-2119125925583930055.post8731804114447098881..comments2023-11-02T05:53:00.106-07:00Comments on From IBM Selectrics to social media: When IT doesn't replace a human beingMatt Scherer baseball nerdhttp://www.blogger.com/profile/10931492271543853862noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2119125925583930055.post-41245277765464304082008-08-31T18:33:00.000-07:002008-08-31T18:33:00.000-07:00Matt, solid point.Unfortunately, that practice is ...Matt, solid point.<BR/><BR/>Unfortunately, that practice is spreading out to credit cards, banks, cable systems.<BR/>They have varying amounts of efficiency.<BR/><BR/>Why doesn't USAA explain this process at the moment when one is shopping for insurance quotes?<BR/><BR/>RamiroUnknownhttps://www.blogger.com/profile/05975539758976422066noreply@blogger.com